Shipping Policy
At The Jewellery Tribe, we are committed to ensuring that your order reaches you promptly and securely. Please read our shipping policy below to understand the details of our shipping processes:
1. Processing Time
- 24-Hour Processing: We strive to process and dispatch all orders within 24 hours of receiving payment confirmation. Orders placed over the weekend or on public holidays will be processed the next business day.
2. Domestic Shipping (Within India Only)
- Delivery Time: Once dispatched, orders are generally delivered within 3-7 business days, depending on your location.
- Shipping Method: We use reliable domestic couriers to ensure timely and secure delivery.
3. Shipping Costs
- Free Shipping: We offer free shipping on all orders above a certain purchase threshold. Orders below this threshold may incur a nominal shipping fee, which will be calculated and displayed at checkout.
4. Order Tracking
- Once your order is dispatched, you will receive an email or SMS with tracking details, allowing you to monitor the progress of your shipment until it reaches you.
5. Undelivered Packages
- If a package is returned to us due to an incorrect address or failure to accept the package, we will contact you to arrange re-shipment. Additional shipping charges may apply in such cases.
6. Contact Us
For questions or concerns about your order, please reach out to us at thejewellerytribe@gmail.com. Our team is here to assist you and ensure a smooth delivery experience.
Thank you for shopping with The Jewellery Tribe. We look forward to delivering your order with care and efficiency.
